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Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A popup will open. It offers thorough information about all the actions that you can carry out on the page in question. Each popup appears on the same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive selection of tutorial video clips describing how to work with our Control Panel. They're meant for those of you who would like to see how things are being done instead of just reading articles. Thus, everyone can swiftly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.

F.A.Q.

If you can't find the answer you searching for, take a peek at our comprehensive Frequently Asked Questions database, which contains questions asked by actual persons and offers real solutions. We periodically update our Frequently Asked Questions section with new entries in order to encompass all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can contact our excellent team of client support engineers available 24/7 and ready to assist you with any question. Each support ticket you open will be answered within 1 hour (the average ticket response time is approximately twenty mins), so you will not have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 235462

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com